This email is being published with the permission of Mr. Russell Evans.
I ordered an ironwood staff from your company, which I received today. I had placed the order from your website, and in the notes section briefly described my specs . . . I want to thank you and your company for surpassing my already high expectations.I decided to place the order for the basic ironwood staff before I ordered the Safari or another model, to make sure the quality and customer service were as good as I'd hoped for, as I'd never seen your staffs except online. I am absolutely delighted with the staff. It is exactly what I'd hoped for and asked for.The high quality of the work and the first-rate customer service is nothing less than refreshing in today's business world, and you and your team have gained a loyal customer. I will also be spreading the word to others I know, (and those I will meet on the trail), as to where to get the very finest hiking sticks made, and the assurance that they will be able to order with complete confidence that they are dealing with the very best people in the business.With sincere thanks and appreciation,Russell Evans
Edmonds, WA

