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Wednesday, December 23, 2009

Merry Christmas!

We're about to shut down our operation here for the Christmas holiday, and we'd like to wish everyone out there a Merry Christmas.

Monday, December 21, 2009

If You Want Any Chance Of Getting Your Order By Christmas ...

... you'll want to order with at least 2-Day, but possibly Overnight, delivery. Keep in mind that UPS is making no more guarantees, even on expedited shipping options.

Click walking sticks to go back to Brazos Walking Sticks' home page.

Friday, December 18, 2009

Expedited Orders

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At this point if you place an order and you want to have it by Christmas, your best option is to choose 2-Day or Overnight expedited shipping. Keep in mind, however, that UPS is not guaranteeing delivery for any shipping method, even overnight deliveries.

For our part, on Monday we'll make every effort to ship every order that comes in over the weekend, and we'll take extra care to make sure that orders with expedited shipping are handled immediately.

Click walking sticks to go back to Brazos Walking Sticks' home page.

No More Guarantees, But You May Still Have Time To Order For Christmas

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As of today, Friday, Dec. 18, there are no longer UPS guarantees for delivery by Christmas. In most cases, however, placing your order with 2-Day or Overnight delivery will still get you your order by Dec. 24, but it is no longer guaranteed (please note that UPS does not deliver on the 25th and only delivers Overnight and 2-Day packages on the 24th).

Since we ship out of Texas, many people in Texas and adjacent states may still want to choose standard UPS ground delivery and those customers may get their order in-hand by the 22nd or 23rd, but at this point forward nothing is guaranteed with UPS.

Click walking sticks to go back to Brazos Walking Sticks' home page.

Wednesday, December 16, 2009

Christmas Order Delivery Time Update

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As of Thursday, Dec. 17, customers in Alaska, Hawaii, California, Nevada, Oregon, Washington, west Idaho, west Montana, north Michigan, New York, and all states northeast of New York, may want to choose 2-Day Expedited shipping in order to ensure that their order is received by Christmas Eve (UPS does not deliver on Christmas Day, and UPS is only delivering 2-Day and Overnight packages on Christmas Eve). Customers in the aforementioned areas will not be guaranteed to receive their orders by Dec. 24 if they choose standard UPS ground or 3-Day shipping.

Please note that as of Dec. 11, UPS no longer guarantees delivery before Christmas for standard ground shipping or for 3-Day Expedited shipping. The standard UPS guarantees will still be in effect, however, for 2-Day Air and Next Day Air options until Dec. 21. On Dec. 21, UPS will no longer guarantee delivery time for any shipping method, though, in most cases, packages should arrive by Christmas Eve if the proper shipment method (e.g. 2-Day Air) has been chosen.

Currently, most orders (even accessorized orders) will be shipping out within one or two business days as we work to fulfill all of our holiday orders in time for Christmas.

Click walking sticks to go back to Brazos Walking Sticks' home page.

Tuesday, December 15, 2009

Can I Expedite My Shipping?

Yes. As of right now, Dec. 15, UPS is still guaranteeing 2-Day and Overnight expedited shipping. Of course, that guarantees in how many business days you'll receive your stick once it has shipped from our facility. In most cases sticks are shipped from our facility within two to five business days, but we are making every effort now to get orders out within two business days -- or sooner.

So keep the orders coming!
:-)

Friday, December 11, 2009

Christmas Order Delivery Time

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We're making every effort to ship Christmas orders in a timely manner. In many cases we're able to ship orders out the day we receive them, or the next business day. To ensure prompt delivery of an item after it has shipped from our facility, customers may want to choose 3-Day Expedited, 2-Day Air, or Next Day Air shipping.

Please note that as of Dec. 11, UPS no longer guarantees delivery before Christmas for standard ground shipping or for 3-Day Expedited shipping. The standard UPS guarantees will still be in effect, however, for 2-Day Air and Next Day Air options until Dec. 21. On Dec. 21, UPS will no longer guarantee delivery time for any shipping method, though, in most cases, packages should arrive by Christmas Eve if the proper shipment method (e.g. 2-Day Air) has been chosen.

For questions about shipping or other Christmas orders, please email us at info@brazossticks.com or give us a call.

Click walking sticks to go back to Brazos Walking Sticks' home page.

Monday, December 7, 2009

Our Past 10 Amazon Feedback Comments

Here are the past 10 buyer comments we've received via our Amazon store:

Fast Shipping - beautiful product!

Excellent quality walking stick, I would order again.

Walking stick was better than expected. I'm very pleased with it. Thank you.

This thing is great. Great price,too.

Great Seller! Very fast shipment!

GREAT COMPANY, GREAT WALKING STICK. THANK YOU SO MUCH.

Great Walking stick. It met all of my expectations and more.

fantastic stick

Great service, Beautiful walking stick, Excellent craftsmanship. Smells great too!

Excellent personal service.

Friday, December 4, 2009

Snow In Texas!

We had a few snow flakes today -- a rarity in central Texas! We even had a few of the flakes stick to our raw sticks ...

Friday, November 20, 2009

One-Of-A-Kind & Brazos Bargain Sticks -- Available Now!

Click walking sticks to return to our main website.

Brazos Walking Sticks has more cane and stick styles than ever before, and, as always, all of our products are handcrafted by our skilled craftsmen right here in central Texas.

For those shoppers who are looking for a unique, one-of-kind stick, please visit our One-Of-A-Kinds Stick Page. Each One-Of-A-Kind (OOAK) stick is a unique, original creation, and once a particular OOAK stick has sold, it's gone forever.

For bargain hunters, please browse our newly released Brazos Bargains page. On our Brazos Bargains (BB) page you'll find a variety of discounted sticks and canes; most sticks and canes on the BB page are 30 to 50 percent off retail price!

Click walking sticks to return to our main website.

Tuesday, October 27, 2009

Return Policy

Click here to go back to Brazos Walking Sticks' home site.

Please note that
all Brazos Bargain walking sticks and canes are sold "as is;" we can not offer returns or exchanges for Brazos Bargain items. Because we can not resell a stick or a cane with your name or other engraving on it, engraved items are not eligible for return. Prior approval is required before merchandise can be returned. Call or write for approval. We accept merchandise for refund or exchange as long as it is in its original carton or container, has all the appropriate literature, has not been used, and is in resalable condition. You may be subject to a handling and restocking fee of 10 percent of the original cost of the item. Refunds will not be issued until the returned item has arrived at our store. With the possible exception of defective sticks, the customer is responsible for shipping charges associated with merchandise returns or exchanges.

Click here to go back to Brazos Walking Sticks' home site.

Thursday, October 22, 2009

Brazos Bargains

Anyone out there looking for a great deal on handcrafted walking sticks and canes?

Check out our new Brazos Bargains page on our website. Each week we'll add more bargain walking sticks and canes, and, since each cane or stick is a one-time offer, when it's gone, it's gone forever.

Unfortunately, we can't offer exchanges or refunds on Brazos Bargain items.

Monday, September 7, 2009

Customizations

Here at Brazos Walking Sticks we love to do custom work. If you've got an idea for a stick or cane, shoot us an email -- or give us a call -- with your idea and we'll reply promptly with a quote for your custom work.

We've had people ask us to do everything from restoring their antique cane, to shipping us raw wood and having us make a stick out of it.

With any customization, laser engraving also makes an attractive and welcome addition. We can engrave names, phrases, Bible verses, and even logos.

We'd love to hear from you.

Tuesday, July 21, 2009

Gary's Twisted Oak Cane

Just received my cane and wanted you to know how pleased I was. Unfortunately for me I had ordered two canes from a competitor and when you put them side by side the quality of the Brazos cane is far superior and for about the same price.

-- Gary


To see the cane Gary ordered, click here.

Tuesday, July 14, 2009

"Bravo to Brazos Walking Sticks!"

Bravo to Brazos Walking Sticks! I have a collection of canes from Brazos and use a different cane every day.

I unfortunately had a Spinal Fusion and needed a cane, but soon I learned how fun it was to have a growing collection. Eric, the manager, was always available, both on the phone and on the Internet.

I get all kinds of admiration whenever I meet people on the street. People want to know where I got such pretty and interesting canes and walking sticks.

Every cane ordered was of profound perfection. The woods used were of the highest quality. If you find beauty in wood as I do, and need a cane or walking stick, I highly recommend Brazos. I now own over 21 of these works of art and I'm not done yet!

Give Eric a call and start developing an admiration as I did for the wonderful qualities and beauty of wood, both domestic and exotic. Brazos Walking Sticks will get you what you need, when you need it and you will have fun doing it as well!

-- Terry McCabe

Thursday, June 4, 2009

In The Hopper

Per popular demand we're going to be working on a couple of new features for our revamped website. In the near future we'll be adding an Accessories tab and a FAQ tab to the home page. (Currently you can access the accessories by deciding what stick you want to buy and clicking "add to cart," and we don't currently have a FAQ page.)

We're confident that the new features will help you all, our customers, make more informed decisions with regard to your walking stick and cane purchases.

Of course, feel free to email us or call us at any time with questions or comments about any of our products.

Wednesday, May 20, 2009

Accessories

Here's a direct link to our stick accessories.

Wednesday, May 6, 2009

New Look On Our Website

We've updated the look of our website. Please check it out and let us know what you think!

Thursday, March 26, 2009

"When I found your website, everything changed."

Here are a few nice words from a woman who found our website:

I just wanted to let you know that I have tried searching for a replacement for my aluminum cane three times in the past 4 months. Each time I have stopped within a day because the search was so depressing ... it made me feel old and reminded me of my disability (which is fairly new to me). When I found your website, everything changed. I am really enjoying perusing your gorgeous products and am extremely grateful I found it.
-- Melissa


Melissa's got an interesting website herself. Check her site out if you need any baby carriers or cloth diapers.

Friday, March 20, 2009

Introducing: The Hickory Backpacker

We're constantly working on new, innovative walking stick looks and designs, and we believe the new Hickory Backpacker Walking Stick will soon be a favorite for many of our customers.

With the Hickory Backpacker we've taken our venerable Backpacker design and have made it out of hickory. The combination is a proven design coupled with a bestselling wood, a surefire hit! So whether you're planning a rigorous trek across mountainous terrain or a leisurely stroll through lazy neighborhood pathways, the Hickory Backpacker is a stick you can count on to last for years to come.

Like all of our finely crafted walking sticks and canes, the Hickory Backpacker Walking Stick is made in the USA by our skilled craftsmen using the highest quality wood and time-tested methods.

Click walking sticks to go back to our main website.

Monday, March 16, 2009

"Rest Assured"

Rest assured, you're buying quality when shopping with Brazos. The craftsmanship and customer service is beyond compare!

If everything is not satisfactory with your order now or at some point in the future they will make it right in a heartbeat!!

It's very assuring in today's world to find people as honest, talented and caring as the folks at Brazos.

Thanks for everything.

J, Lanham
South Charleston, WV

Friday, February 27, 2009

Terry's Canes: Another Shot

Terry actually bought two display stands. Her collection is growing!

Thursday, February 26, 2009

Terry's Canes

Thanks to Terry for sending us this photo of her collection of Brazos Walking Canes in all of their glory. Terry has bought so many canes from us the past few months that she decided to buy a display stand so she can show them off!

Thanks, Terry!

Monday, February 23, 2009

Yet Another Happy Customer

I received my 55-inch Cedar Walking Stick a couple days ago. I have arthritis in both knees with my left knee being worse. I like to go walking at a local park using a cane but was considering trying a walking stick. I saw somebody using one and asked him how he liked it. He said it really helped because be had trouble with his right hip and the stick really worked better for him than a cane. To make a long story short I went walking with my new stick the next day after I received it. Once I got a rhythm going it worked fine.

Before this recent flare-up of arthritis, I was walking 4 to 5 miles about 5 to 6 times a week. I only walked about 1 and 1/2 miles in about 30 minutes for the past couple days, but I'm sure I will be up to my previous distances in no time with the help of my new walking stick. I would recommend Brazos Walking Sticks to anyone who asks.

-- George G.

Monday, February 16, 2009

Shipping Policy

  • In-stock items usually ship within 2 business days.
  • Items that require customization (e.g. laser engraving and compasses) may ship within 3 to 5 business days.
  • For expedited shipping, what you're paying for is how long it takes UPS to deliver a stick to you once it has shipped. Buying expedited shipping does not guarantee how soon it will ship from our location, though we do make every effort to ship expedited orders as soon as possible.
  • For PO boxes we ship via US Postal; please note in those instances shipping prices may vary from UPS charges that are quoted in your order.
For more detailed shipping information, read this.

To go back to our main website, click here.

Wednesday, January 7, 2009

We're Back

We're back from the holidays. We hope you all had a safe, joyful time over Christmas and New Year, and we look forward to serving you all in 2009.