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Thursday, October 30, 2008

A Happy Hiker

Thanks to Dana in Baytown, Texas for supplying us with these photos of a young, happy hiker with a specially made 32-inch hickory walking stick. (And thanks for giving us permission to publish the photos!)

If you'd like a custom made walking stick (e.g. a non-standard size, or a non-standard wood or design), please feel free to shoot us an email or give us a call. We'd be happy to help you!

Wednesday, October 8, 2008

Please Drop By

Most of our business is done via the Internet or through our sales team, but occasionally we'll get a walking stick customer who happened to Google us and realize we're in Central Texas, not too far from Austin and Dallas. When customers realize how close they are to us, they usually drop by to say "hi" and to try out dozens of our handcrafted walking sticks and walking canes.

We had one such customer yesterday. This customer found us via Google and saw that we're located just an hour's drive from their home. Without further ado, the customer and her husband hopped into their vehicle and headed out to see us.

When most people see the full breadth of our walking stick and walking cane stock, they tend to get a bit overwhelmed. I imagine that searching for that perfect stick or cane amongst an ocean of handcrafted products can be something akin to searching for a needle in a stack of needles. In those instances our staff is always there, willing and ready to help by answering queries, asking clarifying questions and, of course, offering plenty of cane and stick suggestions.

After a few minutes of conversation and suggestions we matched this customer with a perfect cane from our twisted walnut line of products. We cut her cane to size, and she and her husband were on their way back home; and they could not have been happier!

If you're ever driving through Texas, or if you live within driving distance, please feel free to drop by during business hours. We'd love to show you around!